Affiliate Policy
These following terms and conditions apply to individuals who are accessing or using the Affiliate Program both as a merchant (“we” or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use product or service from the merchant.
By participating in the Program, Affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions as well as our Privacy Policy. If you do not agree to these Terms and Conditions and Privacy Policy in their entirety, you are not authorized to register as an Affiliate or participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve, reject, and cancel ANY Affiliate Program Registration at any time in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Affiliate Program Registration.
2. Affiliate Links and Coupons
Affiliate links are automatically generated, but you can also generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
Affiliation might or might not be assigned to one coupon code with details and usage as clarified on Affiliate Dashboard. If customers both click on the affiliate link and use coupon code, you will not receive a double commission. In that case, the coupon will take priority over the affiliate link. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
Affiliate may also advertise merchant website on online channels such as Facebook, Instagram, Twitter/X, Bluesky, etc... or offline classified channel ads, magazines, and newspapers.
3. Commissions and payment
Refer any customer to make a purchase on our website, you will get a commission amount which is calculated based on Commission structure. Commission amount is dependent on order value and not including extra fees (tax, shipping, etc... ).
For an Affiliate to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on Affiliate Guide page.
Payments will only be sent for transactions that have been successfully completed and fulfilled. Use of the Affiliate Program is subject to a fair use policy which gives merchant the right to review each and every referral order. Status of commission if displayed in Commission tab, any paid commission will be listed on Payment tab. Transactions that result in charge backs or refunds will not be paid out.
4. Marketing tool
We may share promotion media such as banner, logo or specific collection promotion to you through Marketing tool tab. You can download the media or get the HTML embed code in order to share on affiliate channels.
5. Network
If Network tab is activated, affiliate can invite others to become their downline affiliate. If any downline affiliate brings order to merchant shop, upline affiliate will also get network commission which depends on merchant settings.
To invite other affiliates into the system, share network link and any other affiliate who click on that link and sign up will become a downline affiliate.
6. Cookie
We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies, then tracking that customer will be disabled for the purposes of payments through our affiliate program. However, if a coupon attached to your affiliate account is used, then tracking will work regardless of the customers cookie settings.
How long a tracking cookie lasts is stated on the Affiliate registration form. The tracking day will start from the time a customer clicks on the affiliate’s link or use the coupon. Within the cookie time, every order made by this customer at merchant website will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link multiple times, and they may freely navigate to other sections of our store before making any purchase).
7. Removal from Referral Program
If an affiliate wishes to be removed from the affiliate program, they can do so by contacting mlem via the Contact page on the mlem website.
mlem reserves the right to remove affiliates from the program with no legal recourse given to the affiliate.
8. No Spam
You must comply with all up to date "SPAM" laws.
For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged.
Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from mlem's Affiliate program.
9. Policy Changes
mlem retains the right to change its Affiliate program policy and any other mlem policies at their discretion with no legal recourse to Affiliates.
Wrapping Things Up
Thanks for reviewing the affiliate program, let's share the mlemories!
If you have any further questions, you can use our Contact page on the mlem website to get in touch with us.
